Gordon Brown’s YouTube trauma | FreshNetworks Blog (tags: crisis politics expenses government socialmedia publicrelations) YouTube – Taylor Guitars Responds to "United Breaks Guitars" (tags: guitars unitedairlines socialmedia publicrelations) Social Media Crisis Communications Case Study – United Airlines Breaks Guitars —… Continue Reading
Publishing Kigali Wire Graham's presentation on how he's pushing content out to dozens of networks (tags: journalism noodlepie journalisttraining wholewebascanvas presentation)
Tweeting at the Speed of Scale « Dachis Group Collaboratory | Social Business Design Nice stuff from my American colleague, David Armano, on formalising the process of staff engaging with the public (tags: dachis socialbusinessdesign twitter publicrelations marketing socialmedia strategy… Continue Reading
What Twitter's New Geolocation Makes Possible "Fortunately, a location-aware Twitter experience is something that will enable developers to deliver value to individual users immediately and in isolation – it doesn't have to be one of those situations where "this will… Continue Reading
American Airlines Fires Designer Who Reached Out To Disgruntled Customer | Techdirt (tags: design americanairlines travel publicrelations customerservice bloggingguidelines guidelines transparency fired) Singapore Internet Users Spend Half of Online Time on Social and Entertainment Sites – comScore, Inc (tags: singapore… Continue Reading
On the horizon of a real-time networked society Great presentation – again – from Jaggeree – "I’m interested in thinking a lot about the value within sentiment streams. Thinking about it from a totally different direction from advertisers pushing sentiment… Continue Reading
The Internet Marketing Driver: FaceYahoogle – The Impact of Facebook, Yahoo, and Google on Website Traffic "I see FaceYahoogle sending large amounts of traffic to a wide range of sites. The abnormally high percentage of traffic coming from Google, Yahoo,… Continue Reading
Digital Influencer mapping: Who do you need to know online? Some great graphs and info in here… (tags: influence publicrelations journalisttraining journalism visualisation strategy brands marketing) What IF We Redefined Influence? The New Influence Factor in Social Media | Brian… Continue Reading
The Pacific Garbage Patch: Published | Spot Us – "Community Funded Reporting" "Today in the New York Times science section you’ll find a piece written by Lindsey Hoshaw about the Pacific Garbage patch and an accompanying photo slide show. This… Continue Reading
Libel Reform Campaign – Free Speech Is Not For Sale (tags: libel freedomofspeech journalism internetlibel) cybersoc.com: [Robin Hamman's] interview about internet libel on 5 Live | Martin Stabe I didn't realise this audio existed… nice to stumble upon it (tags:… Continue Reading