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Robin Hamman's Musings on Digital and Social Media, Journalism, PR and Drones

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presentation: beyond social media monitoring

11th December 2009Robin Hamman

My presentation, which discusses the technique of going beyond social media monitoring by acknowledging, engaging and involving customers and audiences, from Online Information ’09:

Beyond Social Media Monitoring

View more presentations from Robin Hamman.

conferences/events, headshift, journalism, social software headshift, social business design, social media

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Robin Hamman

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About Cybersoc

I’ve been blogging here since 1995.

For two decades, I’ve been devising and implementing strategic digital and social media programmes for some of the World’s largest brands.

I teach Public Relations at Boston University, London and regularly undertake strategy engagements on a contract basis. I’m also studying for an MA in Documentary Photography at University of the Arts London (UAL) part-time.

Previous roles include Partner at Penta Group (formerly Hume Brophy); Senior Consultant at Battenhall; EMEA Director of Creative Strategy, Digital and Social Media at FleishmanHillard; European Managing Director at The Dachis Group; Director of Digital at Edelman; and Editor of the BBC Blogs.

I’ve also been a Visiting Fellow of Journalism at City University (London) and of Stanford’s Cyberlaw Program.

I hold an MA in Sociology, MPhil in Communication Studies and Pg Dip in Law.

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