The other morning, whilst waiting on a plane for over an hour when my departure was delayed, I realised that at some point I'd become a "business traveller". Here's a few of the signs I came up with in a… Continue Reading
A couple weeks ago, I had the pleasure of giving a rather personal presentation at the Vircomm Conference – a potted history of online community management, from 1985 to present, as lived from my own perspective. Some, but not all,… Continue Reading
The past few days, I've been working on a presentation for the Vircomm Summit, a gathering of the online community management industry, which will take place in London this Thursday. Rather than showing a whole bunch of industry folk stuff… Continue Reading