links for 2011-05-20
Insignia Talks » Blog Archive » HTC shows why words AND actions are essential for effective crisis communication #HTC customer service issues reveal the perils of poor crisis communication http://bit.ly/iye3X8 – Jonathan Hemus (jhemusinsignia) http://twitter.com/jhemusinsignia/status/71528706383949825 (tags: HTC fromtwitter via:packrati.us) yfrog… Continue Reading