Writing from the TED (Technology, Entertainment and Design) conference in Oxford, BBC News Online’s Jo Twist looks at how new social software, and online communities, are changing the way companies engage with customers and create products: "Big companies are now… Continue Reading
If something happened to you, would rescuers be able to figure out who to contact? Probably so if you have your family listed in your mobile phone directory as "mom and dad" or "home" but what if you have important… Continue Reading
(Snippet of an article from BBC News Online – includes links to mobile phone videos) Around 1,000 photos and 20 pieces of amateur video were sent in to the BBC News website, with many being featured on the site. "Within… Continue Reading
Anyone who manages or participates in online communities will have observed "bad" behaviour at one time or another. John Davis at Microsoft Research has published an eight page report, The Experience of ‘Bad’ Behavior in Online Social Spaces: A survey… Continue Reading
In an article for BBC News Online, technology analyst Bill Thompson enthuses about all the new services using the Google Maps API but points out, and rightly so, that these services rely upon the goodwill of Google for their existence.… Continue Reading
A recent study by economists Günter Hitsch, Ali Hortacsu (both at Univ of Chicago) and Dan Ariely (MIT) looked at self-reported information in dating profiles to see what affect they had upon the number of emails users received from potential… Continue Reading
Two years ago BPL Mobile customers in India were reportedly able to send an SMS PUJA (prayer) to be recited for them at a popular Bombay temple for 51 rupees (60p), avoiding the hassle of queueing at the temple in… Continue Reading
Hasbro (the board game company) has launched an online edition of Monopoly – but keep reading because it’s a lot more interesting than that! To play, you select a cabbie (I’m backing Brian), buy some properties, put a few flats… Continue Reading
Viral Marketing and Community Executive: OutsideLine Working predominantly in the entertainment sector, using the power of viral and community marketing, we are able to successfully connect our base of clients with their target audience through seeding of messages boards, forums… Continue Reading
One thing I’ve always admired about Yahoo is that they offer users a wide variety of tools to create online communities but push the management and ownership responsibilities out to those who use those tools. Not only does this reduce… Continue Reading