If you're wondering why I've gone a bit quiet here and on twitter recently, it's because I've been involved, for the past month or so, in a comprehensive piece of strategic consultancy for a Headshift client. In a new post,… Continue Reading
My presentation, which discusses the technique of going beyond social media monitoring by acknowledging, engaging and involving customers and audiences, from Online Information ’09: Beyond Social Media Monitoring View more presentations from Robin Hamman.
[I originally posted this on the Headshift Blog last week where it got a lot of attention and some useful comments. It was also re-blogged on Social Media Today where it has now been read nearly 2500 times.] User generated… Continue Reading
[I originally posted this on the Headshift blog last Thursday] Hot on the heels of my post yesterday about finding, aggregating and curating content from third party sources, including blogs and social media services, comes word of the Twitter Times… Continue Reading
[Originally posted to the Headshift blog last Friday] Most owners of social software systems use the data generated through usage in their reporting of metrics. So, alongside the standard metrics such as unique users, page impressions, time spent, etc, social… Continue Reading
Late last year, and early this year, I embarked on a social media training roadshow (for Headshift) that took me to the far corners of England, Scotland and Wales. My purpose was to show each of the finalist communities taking… Continue Reading
London is, suggests an article by the Telegraph's Emma Barnett, the social media capital of the World. Here's her evidence: 10% of traffic to Digg, the link recommendation service, comes from London London is the largest geographical network on Facebook… Continue Reading
This week I've had the pleasure of lecturing on the Master in Digital Marketing course at the IE Business School, which offers the #3 ranked MBA course in the World according to Forbes. It's a daunting task – these people… Continue Reading
We publicly announced today that Headshift Ltd, my employer, has been acquired by the Dachis Group, which is funded by Austin Ventures in Texas. Jeff Dachis, who founded Razorfish, one of the first big web agencies, heads up the new… Continue Reading
I rarely find myself nodding in agreement with advice dished out by newspaper agony aunts, but Jeremy Bullmore, the Guardian's Dear Jeremy, had me doing exactly that on Saturday with a piece of advice that I think is spot on… Continue Reading