The Department for Digital, Culture, Media & Sport (DCMS) has published its Draft Online Safety Bill. The legislation requires providers of some digital services, defined in the bill as user-to-user services and search services, to take steps to shield the… Continue Reading
Back in the mid-to-late 1990’s, I was one of what seemed like a small handful of social scientists investigating the structures of conversation and community in online spaces. Fast-forward nearly twenty years and I’m fairly certain social media is now… Continue Reading
Would your brand be sad if suddenly, without warning, a meteor came crashing down out of the sky, wiping out all of it’s fans and followers? It’s an interesting way, I think, to begin challenging the assumption that having fans… Continue Reading
I’m always on the hunt for fresh, well presented, statistics on the use of the internet, mobile and social in different countries and regions. There are loads of sources, some presenting conflicting views. Regardless, it’s handy to have a single… Continue Reading
Over the years, I’ve worked with a wide variety of brands, both B2C and B2B. Due to my personal and professional interests, I prefer the latter and have turned it into somewhat of a speciality. I’m often asked to, because… Continue Reading
McKinsey Quarterly has published the results of their survey on the Evolution of the Networked Enterprise. Buried in the results are some interesting benefits, reported by participants:
Over the past week, I’ve participated in three marketing and social media conferences, as a speaker at two and moderating a panel at the other one. Digital and social media has, of course, evolved significantly since I first started out… Continue Reading
A couple weeks ago, I had the pleasure of giving a rather personal presentation at the Vircomm Conference – a potted history of online community management, from 1985 to present, as lived from my own perspective. Some, but not all,… Continue Reading
The past few days, I've been working on a presentation for the Vircomm Summit, a gathering of the online community management industry, which will take place in London this Thursday. Rather than showing a whole bunch of industry folk stuff… Continue Reading
The leading content portal in Croatia, Dnevnik, yesterday published a relatively lengthy interview with me discussing social media strategy. The article is published in Croation. Realising that most readers of cybersoc.com are unlikely to be fluent in Croation, I've published… Continue Reading